Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. So no matter what your odometer reads, your confidence will know no bounds.
Fantastic Customer Service. Not only did Gerry pick us up at the airport, but we had a flat 50 miles away on the drive back to Houston. The local tire shops in the small town didn't have a run flat tire in st ock and said it would be two days before they could get one. I called Gerry and even though the service department was closed they went back there and found a tire and had it delivered 50 miles away late on a Saturday afternoon so we wouldn't be stuck!!! I cannot thank them enough or recommend them ...
I purchased a vehicle sight unseen from this dealership. I can’t express enough how easy and upfront of an experience it was. Everyone was great to work with, there were no surprises and I am incredibly happy with my car.
Can’t recommend this dealership more. I bought my 21 accord from them with the help of a salesman named Drew. I live 3 hrs away in KY. Since I didn’t want to drive there to look it over in person Drew was super helpful to answer any questions or concerns I had. At one point he even did a FaceTime call with me as he did a walkthrough of the car. Very helpful. They don’t really budge on the price, but to be fair their price to begin with was lower than other accords I had looked at that ...
Brian Lister was very responsive and informative when we reached out to Astorg. Brian worked with us to find the vehicle we thought we might like and we traveled to the dealership, arriving at closing time. Brian had the vehicle ready for us. Brian introduced his top salesman, Luke Sanson, to us to take over because he had a scheduled engagement to attend. Luke did an EXCELLENT job taking care of our purchase of our Range Rover. Luke was very courteous and helpful above and beyond by helping us become acquainted with all the features in this vehicle; he even ...
The kindness Jessica Johnson and her team showed me, a desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've never had service work done at Astorg, but I can tell you they treat people well.
There’s only one Mercedes-Benz dealer in Charleston, WV, that makes everybody feel like family. For years we’ve served customers from Beckley, Huntington, and other surrounding areas – and there are a few important things that always bring them back for repeat business. First, it’s our unwavering dedication to providing the most quality vehicles from one of the top brands in the luxury auto industry. Mercedes-Benz has always been synonymous with industry-leading luxury and amenities. Over the years, the brand has grown and it provides newer, more versatile segments of vehicles to accommodate drivers of all types. For example, our G-Class SUVs make the perfect equalizer when you’re taking the scenic route to the beautiful New River Gorge Bridge. Or maybe you need the 4WD capability of an SUV when you check out the beautiful Kanawha State Forest and the breathtaking waterfalls.
Speaking of breathtaking, our dealership offers a wide selection of immaculate pre-owned and certified pre-owned luxury cars for you to explore, including the Mercedes-Benz A-Class or the family-friendly Mercedes-Benz GLE for weekend trips to the West Virginia State Museum. Our friendly, knowledgeable staff is always ready to help you throughout the entire car-buying experience. While you’re looking for the luxury vehicle to take your Huntington drives to the next level, be sure to explore our new and pre-owned vehicle specials for additional savings in addition to our competitive pricing.
The dedication to our customers goes far beyond a vehicle purchase. The extra things make the relationship between us and our clients so special. For example, our financing department works to ensure your dreams of ownership don’t fade due to confusing financing terms. Our team is trained to bring clarity to the numbers and help you find a car loan in Charleston that fits your individual needs.
We also offer user-friendly online tools that let you start the financing process right at home! Use our payment calculator to estimate payment plans and then apply for financing online with a secure application. You can also use our value your trade tool if you plan on trading in your current vehicle to put toward your new or pre-owned Mercedes-Benz vehicle.
You can rest assured we only provide genuine OEM parts and accessories. These parts will last longer and were made to perfectly fit your vehicle, unlike aftermarket parts. They are also backed by a warranty! Whenever you need routine service or general repairs, be sure to schedule your service appointment using our easy online portal.
A Mercedes-Benz is meant for comfort and the finer things in life. Picture yourself in a new Mercedes-Benz model cruising around town to destinations like The Capitol Market or the eclectic Art Emporium. No matter where the road takes you, the team at Mercedes-Benz of Charleston is always here to meet your automotive needs.