What is the Mercedes-Benz Warranty?

2021 Mercedes-Benz E-Class Sedan exterior parked


When you purchase a new Mercedes-Benz vehicle, it’s protected by the Mercedes-Benz New Vehicle Warranty that covers craftsmanship and material defects for 48 months or 50,000 miles. If you want additional security and coverage, there’s the option of the Mercedes-Benz extended warranty. Don’t have it in the budget for a new vehicle? That’s okay – when you choose a CPO model, you have the option of the Mercedes-Benz certified pre-owned warranty. Learn more about your options with the team at Mercedes-Benz of Charleston.

Mercedes-Benz New Vehicle Limited Warranty

This is the factory-given Mercedes-Benz warranty that covers material and craftsmanship defects for 48 months or 50,000 miles, whichever comes first. This warranty coverage is comprehensive and covers the powertrain, corrosion, perforation, and roadside assistance. What’s not covered with the warranty? Those items are listed below:

  • Brake pads
  • Wheel alignment and balancing
  • Glass
  • Wiper blades and inserts
  • Batteries for remote controls (including the keyless EASY ENTRY® system)

Remember, some repairs could get denied warranty coverage depending on how the damage occurred. For example, if you drive through high water in Beckley after heavy rainfall and damage your car, the warranty won’t cover the repairs. 

Mercedes-Benz Extended Warranty

With the extended warranty, the protection begins once the original 50,000-mile coverage ends. With the Mercedes-Benz extended warranty, you can add one, two, or three years of extra protection up to 100,000 miles. Perks of this warranty include:

  • Helps retain market value
  • Transferable upon the selling of the vehicle
  • No deductibles
  • Honored at more than 350 authorized Mercedes-Benz dealerships
  • 100% refundable if canceled before the expiration of the New Vehicle Warranty
  • Service by Mercedes-Benz technicians
  • Access to the latest diagnostic

Pre-Owned Limited Warranty

With your new-to-you certified pre-owned Mercedes-Benz vehicle, you have time before the New Vehicle Limited warranty expires when you purchased it or it was transferred over to you. Once that coverage expires, the Mercedes-Benz Certified Pre-Owned Warranty kicks in and provides coverage for another 12 months with no mileage cap. With this coverage, you’re extending your vehicle’s:

  • Engine components
  • Steering
  • Suspension
  • Brakes
  • Electrical system
  • Climate control system
  • And more!

Keep Up With Routine Service at Mercedes-Benz of Charleston!

When you need to fulfill your vehicle’s warranty, or repairs or services are not covered, you can rely on the Mercedes-Benz of Charleston service center. Our team of factory-trained and certified technicians know your vehicle inside and out, and will only use genuine OEM parts with all of our repairs and services. Schedule your service appointment today, and make sure your vehicle is performing at its best and safe for the Huntington roads.

Learn More About the Mercedes-Benz Warranty at %%id_name%%!

Want to know about the Mercedes-Benz extended warranty cost or whether it’s worth the purchase? Give us a call! Our team is standing by, ready to answer any questions you may have about the Mercedes-Benz warranty coverage.

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